The Problem with “Realistic” Goals I believe it is important to set goals each year – both personal and professional. Most people and many organizations often achieve much less than…
Tell Team Exactly What is Expected of Them Peter Drucker is often referred to as the “Father of Modern Management” and it was Drucker who stated “Management by objectives works…
Thoughts for Leaders and Aspiring Leaders As a Leader or an aspiring leader, it is important to have a list of tenets or beliefs to which you subscribe. These can…
Don’t Overreact to a Negative Situation When I was teenager my father had a very nice motor car. It seemed to have so many advanced features on it. However, I…
Taking on the 800 Pound Gorilla The challenge faced by many start-ups (and sometimes the far more developed companies) is how to successfully compete with and beat a much larger…
Think Before Speaking My mother-in-law had a number of phrases or sayings that she would use from time to time with great effect. One in particular that still makes me…
It’s All about Lobsters Someone recently discussed a situation with me that had made him feel somewhat uncomfortable. He had met with three of his work colleagues who discussed their…
The Importance of Meeting Notes I have often found in business that unless I write notes during a meeting or, at least, prepare a written report immediately following such a…
Creating a World-Class Organization with World-Class Customer Service One of the best ways to ensure the outstanding success of a company is for everyone in the organization to understand and…
What’s holding YOU back from Achieving Your Full Potential? Is it an “Anaconda?” Everyone has the potential for greatness. Unfortunately, very few achieve it. Many just drift along and never expect to make much of themselves. They don’t seem…
A Simple Smile Some years ago, after moving my office into a new building, I could not help but notice when walking down the communal corridors just how miserable some…
Don’t Prejudge People Many years ago when I was living in Norway, most mornings I would see a Norwegian man walking to his office, which was in the same building…